Communication
Every message, where they'll read it.
WhatsApp, push, email, Telegram and in-app chat from one screen, with Win drafting the follow-ups you never have time to write.
- WhatsApp Cloud API
- Win follow-ups
- Posts in 20 languages
Win follow-ups
Win spots who went quiet and drafts the message.
Every night Win reads your community and drafts a message for each player who stalled or went quiet. Nothing goes out until you send it.
- Drafts for players who stalled or went quiet
- Edit or delete any draft
- A Telegram coach bot that turns your voice notes into lesson debriefs
Community
One home instead of five group chats.
Feed, channels and polls give your players one place to talk, vote and catch up, with real-time chat when it can't wait.
- Feed, channels and polls
- Real-time chat and direct messages
- Broadcasts for when everyone needs to know
- Posts translate into 20 languages
Sara K.Coach
#juniors · 2h
Saturday's clinic moves indoors. Which start time works for you?
22 votes
Try itSwitch channels, translate the post, vote in the poll.
Automatic win-back
Bring players back without chasing them.
Set it once. Courtwin messages players who've gone inactive, players booking much less than usual and members whose plan is about to run out, over WhatsApp, email or push.
Win-back messages
Player inactive
No booking in 15 days
We've missed you on court, Lucía. Fancy a game this week?
WhatsAppSent automaticallyMembership expiring
A week before it ends
Waiting for triggerBookings dropped
Bookings down by half
Waiting for trigger
Channels
Reach players on the apps they already open.
When Saturday's clinic moves, one message reaches everyone on the channel they read.
WhatsApp Cloud API
Reminders, a chatbot and one-time codes on the official WhatsApp API.
WhatsApp templates
Message templates for the updates you send again and again.
Telegram bots
Telegram bots, including a coach bot that turns voice notes into debriefs.
Email
For longer updates and the people who live in their inbox.
Push notifications
Alerts that land straight on the Courtwin apps.
In-app chat
Real-time chat between players, coaches and the club.
Questions
What coaches ask about messaging.
Does Win message my players for me?
No. Win drafts follow-ups for players who stalled or went quiet. You edit them into your own words.
Do you use the official WhatsApp API?
Yes. Courtwin uses the WhatsApp Cloud API for reminders, a chatbot and one-time codes, with WhatsApp message templates.
What triggers a win-back message?
A player going inactive, a player booking much less than usual or a membership about to expire. Messages go out over WhatsApp, email or push.
My players speak different languages. Can they read posts?
Yes. Community posts can be translated into 20 languages.
Can players chat with me and with each other?
Yes. In-app chat is real time, with direct messages next to the community feed, channels and polls.
Do you support Telegram?
Yes. Courtwin runs Telegram bots, including a coach bot that turns voice notes into lesson debriefs.
Keep exploring
Book a demo
See your venue run on Courtwin.
Show us how your venue runs today: courts, prices, members and coaches. We'll walk you through the same week on Courtwin.
Coaches at your venue can apply to Coach 111